Giving Customer Service a Pink Slip: Community Management and the New User...
Community management is a versatile and evolving role within a company. As community managers, we manage social media, create content, and are often the first point of customer service for the...
View ArticleStartup (Cult)ure
I live in a madhouse. Eight roommates: four men, four women, and more than likely a friend on the couch at any given time. There are always dirty dishes in the sink, laundry in the washer, and pizza...
View ArticleFive Things Your Great Sales Guy and Doctor Have In Common
(Jacob Kreimer has worked in Buenos Aires and Boston after graduating from Tufts in 2011. He is looking for his next challenge as an alum of the Sales and Business Development track at Boston Startup...
View ArticleI Fail Better Than You
My name is Broderick Turner. And I have a failed. A LOT. What follows is my anti-resume. It’s what has not worked. In 2000, when I was a senior in high school, my school decided that it would no...
View ArticleHiring is Like Dating
(Max Thayer is a Fall 2012 alumnus of the Marketing track at Boston Startup School.) At Boston Startup School, we would use dating as a metaphor for the hiring process. Initially, we meant it as a...
View ArticleThe intersection of passion and profession does exist, you just have to find it.
Startup Institute accepts adults of all ages, but with May approaching, if there’s one message we can give graduating seniors about their next move, it’s, “Don’t freak out. Take your time. You don’t...
View ArticleHelp the Startup Institute Change The World Today
If you are anything like me, you live for technology. My first laptop was in the early days of luggable computing and since then we have all come to rely on technology: laptops, tablets, smartphones...
View ArticleA Great Night for Basketball and Startups
When your team loses in the first round of the NCAA tourney every year, that’s usually it. You throw in the towel and call it a day. Not this year. The universe works in mysterious ways, and this...
View ArticleBand vs. Startup: Is there really a difference?
Band : Company:: Music Industry : Startup Industry I like analogies. They make sense to me. It’s how I learn. Relating things I know well, with things I want to know. That’s why when I read this...
View ArticleStartup Institute Provides You The Gear You Need to Succeed
As Startup Institute continues to grow I find myself telling our 'founding story' more and more regularly. Whether it's being told to prospective employees, to incoming students, or to people in the...
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